Effective Date: May 1, 2025

Welcome to Aztren (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website, https://aztren.com, and your purchase of products from us.

By accessing or using our Site or placing an order, you agree to these Terms. If you do not agree, please refrain from using the Site.

1. Use of the Site

You must be at least 18 years old or using the Site under the supervision of a parent or legal guardian.

You agree not to:

  • Violate any applicable laws.
  • Misuse or interfere with the Site’s functionality or introduce harmful software.
  • Attempt to access unauthorized areas or data on the Site.

2. Account Registration

Some features may require you to create an account. By doing so, you agree to:

  • Provide accurate and complete information.
  • Keep your login credentials secure.
  • Accept responsibility for any activity that occurs under your account.

We reserve the right to suspend or terminate accounts that violate our policies or appear fraudulent.

3. Product Availability & Pricing

All products are custom-made print-on-demand items. Product descriptions, prices, and availability may change without prior notice.

Prices are displayed in USD and may not include shipping or taxes unless specified.

We reserve the right to correct errors in product descriptions or pricing, even after an order is submitted.

4. Orders & Payments

Orders placed on our Site are prepaid and processed through trusted gateways like PayPal (supporting major credit/debit cards). We do not store card data on our servers; payment information is securely handled by PayPal’s vault, not in our database.

You’ll receive an order confirmation email upon purchase. However, order acceptance is subject to stock availability, verification, and approval.

We may cancel or refuse orders for reasons such as:

  • Product unavailability
  • Suspected fraud
  • Pricing errors

5. Shipping & Delivery

We currently ship only within the United States, using trusted logistics partners such as:

USPS, UPS, FedEx, DHL, DPD, Royal Mail, OSM Worldwide, Asendia, and Spring Logistics.

Orders are typically shipped or delivered within 4–8 business days. A tracking link will be provided once your order has shipped.

We are not liable for delivery delays caused by couriers, customs, weather, or other external factors.

For more, visit our Shipping Policy.

6. Return, Refund & Exchange Policy

We do not require customers to return any products. However, we do offer refunds and exchanges in specific situations, such as when an item arrives damaged, defective, or significantly different from what was described.

All requests for refunds or exchanges are subject to review and approval.

Please refer the following pages for detailed information, including eligibility criteria and the process to request a refund or exchange.

    7. Cancellation Policy

    Orders can only be cancelled before they are sent to our manufacturing unit for processing. Once the production process has started, cancellation is no longer possible.

    To request a cancellation, customers must contact us as soon as possible through our contact page or email address. Please note that cancellation is not guaranteed, and approval will depend on the current status of your order.

    Please refer to our cancellation policy page for detailed information.

    8. Intellectual Property

    All content on our Site — including graphics, logos, text, designs, and product images — is the intellectual property of Aztren or its licensors. Unauthorized use or distribution is strictly prohibited.

    9. Limitation of Liability

    While we strive to provide accurate and reliable services, Aztren shall not be liable for:

    • Errors or inaccuracies in content or pricing
    • Delays in shipping or delivery
    • Damages resulting from the use of our products or Site

    Liability is limited to the extent permitted by law.

    10. Third-Party Links

    The Site may include links to third-party websites. Aztren is not responsible for the content, terms, or policies of those websites. You access them at your own risk.

    11. Modifications to Terms

    We may update or modify these Terms at any time. Changes will be posted on this page with a revised “Effective Date.” Your continued use of the Site constitutes your acceptance of the revised Terms.

    12. Governing Law

    These Terms are governed by and construed under the laws of India, without regard to conflict of law principles. Any disputes will be subject to the jurisdiction of courts located in India.

    13. Contact Us

    If you have any questions or concerns regarding these Terms:

    Email: [email protected]
    Contact Page: https://aztren.com/contact