Effective Date: May 1, 2025

At Aztren, your satisfaction matters. While we do not offer refunds for incorrect orders or changes in preference, we do provide full refunds under specific conditions:

Eligible Refund Cases:

We offer refunds if your product has:

  • Manufacturing defects
  • Print issues
  • Damage during shipping

Non-Eligible Refund Cases:

Refunds will not be provided if:

  • You ordered the wrong size, color, or design
  • The issue is minor and doesn’t affect product use
  • You changed your mind

Timeframe to Submit a Claim:

Refund requests must be submitted within 30 days of receiving the product.

How to Request a Refund:

  1. Email us at [email protected] or use our Contact Form.
  2. Include your order number and a clear photo of the product showing the issue.
  3. Describe the problem in detail.

Once approved, your refund will be issued to your original payment method.

No Need to Return:

You do not need to return the defective or damaged item. We make it simple so you can shop worry-free.

Have questions? Reach out anytime at [email protected]

Related Policies